Shipping policy

At Calviix, we are committed to providing fast, reliable, and transparent shipping for all orders.

Shipping Area

We currently ship within the United States only.

At this time, we do not offer international shipping.

Free Shipping

We offer FREE standard shipping on all orders within the United States.

There is no minimum order requirement to qualify for free shipping.

Order Processing Time

Orders are typically processed within 1 business day after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Estimated Delivery Time

After your order has been processed, the estimated delivery time is:

2-4 business days

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control.

Shipping Carriers

Orders may be shipped using trusted carriers such as:

  • USPS
  • UPS
  • FedEx
  • Other reliable U.S. shipping partners

The carrier used may vary depending on your location, product availability, and shipping requirements.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

You can use this tracking number to follow the progress of your shipment.

You may also track your order through our Track Order page.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible at contact@calviix.com.

Once an order has already been shipped, we may not be able to modify the delivery address.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

Please include:

  • Your order number
  • A brief description of the issue
  • Clear photographs of the item
  • Photos of the shipping packaging, if applicable

Once reviewed, we'll work with you to provide an appropriate resolution, which may include a replacement, exchange, or refund in accordance with our Refund Policy.

Delivery Delays

While we make every effort to process and ship orders within our stated timeframes, delivery dates cannot be guaranteed.

Unexpected delays caused by weather conditions, carrier disruptions, natural disasters, public holidays, high shipping volumes, or other events beyond our control may affect delivery schedules.

We appreciate your patience and understanding should these situations occur.

Lost or Missing Packages

If your tracking information shows unusual delays or you believe your package may be lost, please contact us at contact@calviix.com.

Our customer support team will review the shipment information and assist you in determining the appropriate next steps.

Contact Us

If you have any questions regarding shipping or your order, our customer support team is happy to help.

Calviix
Email: contact@calviix.com
Phone: +1 (346) 458-0223

Address:
280 Uvalde Rd #335
Houston, Texas 77015
United States

Customer Support Hours

Monday – Friday
Response Time: Within 24 hours